GrubSquad is an online platform that allows customers to place their orders from their favorite
local restaurants and have it delivered to their desired location. With GrubSquad, every
restaurant and food establishment delivers!
How do I place my GrubSquad order?
1. Log-in to your GrubSquad account or create a new one if you are a first time customer.
2. Choose your delivery zip code.
3. Select the restaurant you would like to place an order from. Browse their menu and add your
items of choice to your cart.
4. Proceed to Checkout to enter your billing information and place your order.
5. You’ll receive a confirmation as soon as your order has been processed and your receipt will
be sent to your email inbox.
What happens after I place my order?
Once you submit your order, the restaurant and GrubSquad are immediately notified of your
order. You will also receive a confirmation receipt email with your order detail. Your order will be
assigned to a GrubSquad Agent who will pick up your order from the restaurant as soon as it is
ready and will be en route to your location. Once your grub begins cooking, you will not be able
to cancel or make changes. If you clicked the “Place Order” button by mistake, or would like to
make a change to your order, please call or email GrubSquad immediately.
How much does the GrubSquad service cost?
If the cost of your grub is less than $50, a $4.99 delivery fee will be added to your order. If the
cost of your grub is more than $50, a 12% delivery fee will be added to your order. Gratuity is
recommended for our delivery agents. All GrubSquad deliveries must be paid for with a credit
card. We do not accept cash.
What are GrubSquad's hours of operation?
Right now our hours of operation are Monday - Wednesday 10:30am - 9:00pm and Thursday -
Friday 10:30am – 10:30pm. In the future, these times will be expanded and weekends will be
Questions? Comments? We’d love to hear from you!
Email us at email@example.com or give us a call at 832.305.7597
The security of your personal information is of high importance to us. GrubSquad collects sensitive information, such as first name, last name, address, phone number and email address and credit card information. We encrypt your credit card information using secure socket layer technology (SSL). GrubSquad follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once received. While we strive to use commercially acceptable means to protect your information, we know that no method of transmission over the Internet is 100% secure, therefore GrubSquad cannot guarantee its absolute security. For questions about privacy or security on our website, please contact us by sending an email to firstname.lastname@example.org.
Terms of Service
• Your privacy is important to us and we will protect it. We will not share your personal information with anyone.
• As a condition of purchase, we require your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and any promotional offers. You can opt-out of our promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences.
• By placing an order, you make an offer to us to purchase products you have selected based on standard GrubSquad restrictions, merchant-specific restrictions, and on the terms and conditions stated below.
• You are required to create an account in order to purchase any product from our site. This is required so we can provide you with easy access to your orders, view previous orders, and modify your profile/preferences.
• GrubSquad purchases items from the restaurant (“Merchant”) for delivery to customers, in any quantity or combination requested.
• If you have any questions about these terms, please contact GrubSquad.
To read the complete GrubSquad Terms and Conditions, please see below.
IMPORTANT: ALL USERS MUST READ THIS SECTION
Grub Squad, LLC.
ACCEPTANCE OF TERMS AND CONDITIONS
"GrubSquad" provides an interactive online service operated by Grub Squad LLC. (herein referred to as “GrubSquad”) on the World Wide Web of the Internet (the "Web"), consisting of information services, content, transaction capabilities and delivery services provided by GrubSquad, affiliates of GrubSquad and other third parties.
This Agreement sets forth the terms and conditions that apply to the use of this Site by the End User. By using this Site (other than to read this Agreement for the first time), End User agrees to comply with all of the terms and conditions hereof. The right to use this Site is personal to End-User and is not transferable to any other person or entity. End User shall be responsible for protecting the confidentiality of End User's password(s), if any. End User acknowledges that, although the Internet is often a secure environment, sometimes there are interruptions in service or events that are beyond the control of GrubSquad, and GrubSquad shall not be responsible for any data lost while transmitting information on the Internet. While it is GrubSquad’s objective to make the Site accessible 24 hours a day, 7 days a week, the Site may be unavailable from time to time for any reason including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of GrubSquad, access to the Site may be interrupted, suspended or terminated from time to time.
GrubSquad shall have the right at any time to change or discontinue any aspect or feature of GrubSquad, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, GrubSquad may discontinue disseminating any portion of information or category of information, may change or eliminate any transmission method and may change transmission speeds or other signal characteristics.
3. Modified Terms.
End User shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of this Site and all charges related thereto. GrubSquad shall not be liable for any damages to the End User's equipment resulting from the use of this Site.
5. End User Conduct.
The foregoing provisions of this Section 5 apply equally to and are for the benefit of GrubSquad, its affiliates and its third party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.
6. Copyright and Trademarks.
Everything located on or in this Site, including the Microsites, is the exclusive property of Grub Squad, LLC. or used with express permission of the copyright and/or trademark owner. ANY COPYING, DISTRIBUTING, TRANSMITTING, POSTING, LINKING, DEEP LINKING, OR OTHERWISE MODIFYING OF THIS SITE OR ANY OF THE MICROSITES WITHOUT THE EXPRESS WRITTEN PERMISSION OF Grub Squad, LLC. IS STRICTLY PROHIBITED. Any violation of this policy may result in a copyright, trademark or other intellectual property right infringement that may subject End User to civil and / or criminal penalties.
This Site contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of GrubSquad protected by copyright as a collective work under the United States copyright laws. End User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. End User may download / print / save copyrighted material for End User's personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of GrubSquad and the copyright owner is permitted. If copying, redistribution or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. End User acknowledges that he/she/it does not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on the Site or a Web site otherwise owned or operated in conjunction with GrubSquad shall not be deemed to be in the public domain but rather the exclusive property of GrubSquad, unless such site is under license from the Trademark owner thereof in which case such license is for the exclusive benefit and use of GrubSquad, unless otherwise stated.
End User shall not upload, post or otherwise make available on this Site any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right. GrubSquad does not have any express burden or responsibility to provide End User with indications, markings or anything else that may aid End User in determining whether the material in question is copyrighted or trademarked. End User shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. By submitting material to any public area of this Site, End User warrants that the owner of such material has expressly granted GrubSquad the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. End User also permits any other end user to access, view, store or reproduce the material for that end user's personal use. End User hereby grants GrubSquad the right to edit, copy, publish and distribute any material made available on this Site by End User.
The foregoing provisions of Section 6 apply equally to and are for the benefit of GrubSquad, its affiliates and its third party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.
7. Disclaimer of Warranty; Limitation of Liability.
END USER EXPRESSLY AGREES THAT USE OF THIS SITE AND THE MICROSITES IS AT END USER'S SOLE RISK. NEITHER GrubSquad, ITS AFFILIATES NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO (I) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THIS SITE, OR (II) THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE OR MERCHANDISE PROVIDED THROUGH THIS SITE OR THE MICROSITES.
THIS SITE AND THE MICROSITES ARE MADE ACCESSIBLE ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.
THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. END USER SPECIFICALLY ACKNOWLEDGES THAT GrubSquad IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH END USER.
IN NO EVENT SHALL GrubSquad, OR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING THIS SITE OR THE CONTENTS HEREOF, INCLUDING THE MICROSITES AND ANY SOFTWARE, BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE. END USER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THIS SITE AND THE MICROSITES.
IN ADDITION TO THE TERMS SET FORTH ABOVE, NEITHER GrubSquad, NOR ITS AFFILIATES, INFORMATION PROVIDERS OR CONTENT PARTNERS SHALL BE LIABLE REGARDLESS OF THE CAUSE OR DURATION, FOR ANY ERRORS, INACCURACIES, OMISSIONS, OR OTHER DEFECTS IN, OR UNTIMELINESS OR UNAUTHENTICITY OF, THE INFORMATION CONTAINED WITHIN THIS SITE OR ANY OF THE MICROSITES, OR FOR ANY DELAY OR INTERRUPTION IN THE TRANSMISSION THEREOF TO THE END USER, OR FOR ANY CLAIMS OR LOSSES ARISING THEREFROM OR OCCASIONED THEREBY. NONE OF THE FOREGOING PARTIES SHALL BE LIABLE FOR ANY THIRD-PARTY CLAIMS OR LOSSES OF ANY NATURE, INCLUDING WITHOUT LIMITATION LOST PROFITS, PUNITIVE OR CONSEQUENTIAL DAMAGES.
GrubSquad IS NOT RESPONSIBLE FOR ANY CONTENT THAT A USER, SUBSCRIBER, OR AN UNAUTHORIZED USER MAY POST ON THIS SITE OR ANY OF THE MICROSITES. ANY CONTENT THAT IS POSTED OR UPLOADED THAT IS OR MAY BE DEEMED UNSUITABLE CAN AND MAY BE TAKEN DOWN BY GrubSquad. MOREOVER, GrubSquad RESERVES THE RIGHT TO EDIT, CHANGE, ALTER, DELETE AND PROHIBIT ANY AND ALL CONTENT THAT IT, GrubSquad, DEEMS UNSUITABLE.
GrubSquad shall have the right, but not the obligation, to monitor the content of the Site at all times, including any forums that may hereinafter be included as part of the Site, to determine compliance with this Agreement and any operating rules established by GrubSquad, as well as to satisfy any applicable law, regulation or authorized government request. Without limiting the foregoing, GrubSquad shall have the right to remove any material that GrubSquad, in its discretion, finds to be in violation of the provisions hereof or otherwise objectionable.
End User acknowledges that all discussion for ratings, comments, or other message or communication facilities are public and not private communications, and that, therefore, others may read End User's communications without End User's knowledge. GrubSquad does not control or endorse the content, messages or information found in any Forum, and, therefore, GrubSquad specifically disclaims any liability concerning the Communities and any actions resulting from End Users participation in any Community, including any objectionable content. Generally, any communication which End User posts to GrubSquad (whether in chat rooms, discussion groups, message boards or otherwise) is considered to be non-confidential. If particular web pages permit the submission of communications that will be treated by GrubSquad as confidential, that fact will be stated on those pages. By posting comments, messages or other information on the Site, End User grants GrubSquad the right to use such comments, messages or information for promotions, advertising, market research or any other lawful purpose.
10. License Grant.
By posting communications on or through this Site, End User shall be deemed to have granted to GrubSquad a royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform, and display the communication alone or as part of other works in any form, media, or technology whether now known or hereafter developed, and to sublicense such rights through multiple tiers of sublicenses.
End User agrees to defend, indemnify and hold harmless GrubSquad, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of the use of this Site and/or the Microsites by End User.
GrubSquad may terminate this Agreement at any time. Without limiting the foregoing, GrubSquad shall have the right to immediately terminate any passwords or accounts of End User in the event of any conduct by End User which GrubSquad, in its sole discretion, considers to be unacceptable, or in the event of any breach by End User of this Agreement. The provisions of Sections 3, 5, 6, 7, 10, 11, 12 will survive termination of this Agreement.
GrubSquad is a trademark of Grub Squad, LLC. All rights in respect of this trademark are hereby expressly reserved. Unless otherwise indicated, all other trademarks appearing on GrubSquad are the property of their respective owners.
14. Third Party Content.
GrubSquad, similar to an Internet Service Provider, is a distributor (and not a publisher) of content supplied by third parties and End Users. Accordingly, GrubSquad has no more editorial control over such content than does a public library, bookstore or newsstand. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, or any other end users are those of the respective author(s) or distributors) and not of GrubSquad. Neither GrubSquad nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose. (Refer to Section 6 above for the complete provisions governing limitation of liabilities and disclaimers of warranty.)
In many instances, the content available through this Site represents the opinions and judgments of the respective information provider, end user, or other user not under contract with GrubSquad. GrubSquad neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement made on GrubSquad by anyone other than authorized GrubSquad employee spokespersons while acting in official capacities. Under no circumstances will GrubSquad be liable for any loss or damage caused by an end user's reliance on information obtained through GrubSquad. It is the responsibility of End User to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, etc., or other content available through GrubSquad.
GrubSquad sometimes contains links to third party Web sites maintained by other content providers. These links are provided solely as a convenience to you and not as an endorsement by GrubSquad of the contents on such third-party sites and GrubSquad hereby expressly disclaims any representations regarding the content or accuracy of materials on such third-party Web sites. If End User decides to access linked third-party Web sites, End User does so at its own risk. Unless you have executed a written agreement with GrubSquad expressly permitting you to do so, you may not provide a hyperlink to the Site from any other website. GrubSquad reserves the right to revoke its consent to any link at any time in its sole discretion.
This Agreement and any operating rules for GrubSquad established by GrubSquad constitute the entire agreement of the parties with respect to the subject matter hereof. No waiver by either party of any breach or default hereunder is a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall be of no legal force or effect. If any provision of this Agreement is held invalid by a court of competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions contained in this Agreement and the remaining portions of this Agreement shall continue in full force and effect. The failure of either party to exercise any of its rights under this Agreement shall not be deemed a waiver or forfeiture of such rights or any other rights provided hereunder.
GrubSquad is headquartered in Houston, Texas. Legal issues arising out of, but not exclusive to the use of, this Site or the Microsites (unless otherwise specifically stated) are governed by and in accordance with the laws of the State of Texas (exclusive of its rules regarding conflicts of laws). By using this Site, End User agrees that any dispute or claim arising out of or in connection with this Agreement or the performance, breach or termination thereof, or the Site or any Microsite, shall be finally settled by arbitration in Houston, Texas under the rules of arbitration of the American Arbitration Association.